Frequently Asked Questions
What are the benefits of regular professional duct cleaning for a restaurant?
Regular duct cleaning is crucial for fire safety, improving kitchen air quality, and ensuring the efficiency of your ventilation system. Removing built-up grease and debris prevents fire hazards, meets hygiene standards, and ensures compliance with UK regulations, protecting your business and staff.
Do you offer duct cleaning services outside of normal business hours?
Yes, we understand that flexibility is key for our clients. We operate 24/7 to accommodate your specific needs. We are flexible and will work around your schedule to ensure our services do not disrupt your business operations.
What documents and guarantees do I receive after the service is completed?
Upon completion of every project, you will receive a comprehensive package including an invoice, a TR19 certificate , and a full, detailed report of the cleaning. We are fully insured, giving you complete peace of mind and assurance that the service has been performed to the highest industry standards.
Where do you provide your services, and do you handle projects outside of Southern England?
We serve clients in Sussex, Hampshire, Surrey, and Kent. For larger projects or restaurant chains, we operate across the entire UK.
What payment methods are available for your services?
We accept payments via cash or bank transfer. An invoice will be provided to you upon completion of the service.
What makes your company stand out from the competition?
We offer competitive pricing while maintaining the highest quality of service. We pride ourselves on our professionalism, flexibility, and a comprehensive approach to every project, which includes providing a full report and documentation, including the essential TR19 certificate.
Why is the TR19 certificate so important, and what does it do for my business?
The TR19 certificate is the official UK industry standard document that proves your ventilation system has been professionally cleaned. Having this certificate is often a requirement for insurance companies, and it protects you from liability in the event of an inspection or a fire.